After an outrage within Apple’s recent affirmation that some of the iPad Pro units are really shipping with a very slight bend and it is completely normal, a senior executive of their Cupertino-based firm has come out and reiterated the iPad-maker stands from the tablet. The outcry over the structural integrity of the iPad Pro started after some iPad Pro buyers whined their tablets had developed a little curve or bend during the regular course of usage.
Dan Riccio, SVP of Hardware Engineering at Apple, last week reportedly reacted to a customer’s concerns regarding the iPad Pro
Though Ricco’s email doesn’t deny the company’s previous announcement , it does attempt to explain in detail what’s actually happening with this device. This should help calm the dissatisfied consumers, who believed that the company was shrugging away their concerns and any bend in an expensive device such as the iPad Pro is unacceptable. As per the organization’s previous statement, the flatness variations are a result of the cooling process employed in the production of the apparatus. These versions are observable on the device straight out of the box.
At this point, any consumers, who still believe that their’bent’ iPad Pro are defective and needs to be replaced, don’t have any recourse apart from the normal return available in various markets.